2012 Sponsors

Acxiom is a recognized leader in marketing services and technology that enable marketers to successfully manage audiences, personalize consumer experiences and create profitable customer relationships. Our superior industry-focused, consultative approach combines consumer data and analytics, databases, data integration and consulting solutions for personalized, multichannel marketing strategies. Acxiom leverages over 40 years of experience in data management to deliver high-performance, highly secure, reliable information management services. Founded in 1969, Acxiom is headquartered in Little Rock, Arkansas, USA, and serves clients around the world from locations in the United States, Europe, Asia-Pacific, the Middle East and South America. For more information about Acxiom, visit Acxiom.com.

We are a global leader in loyalty management. Our unique capabilities include proven expertise in building proprietary loyalty strategies, launching and managing coalition loyalty programs, creating value through loyalty analytics and driving innovation in the emerging digital and mobile spaces. We build and run loyalty programs for ourselves and for some of the world's best brands. Customer data is at the heart of everything we do. We are Aimia. We inspire customer loyalty. www.aimia.com

Augeo is a diverse data-driven engagement, loyalty and incentive company that works with over 150 clients ranging from medium businesses to Fortune 500 companies. Augeo provides customizable programs that are tailored and managed to deliver specific results based on each client’s performance objectives. Augeo enables category leaders to attract and retain their customers, members, and employees through incentive and recognition programs, customized rewards and points programs, discount and savings networks, insurance/voluntary benefits solutions, fan programs and membership solutions. www.augeomarketing.com

Badgeville, the global leader and gold standard for gamification, provides the world's most sophisticated and flexible suite of SaaS solutions to measure and influence user behavior. Over 150 clients rely on Badgeville's Behavior Platform to increase loyalty, conversions, lifetime user value, engagement and productivity in customer and employee-facing web and mobile experiences. With Badgeville, clients experience a 20 percent to more than 250 percent increase in these key business objectives.  Badgeville's global client roster includes Samsung, Deloitte, Dell, eBay, Universal Music, NBC, Chesapeake Energy, Recyclebank, The Active Network, and CA Technologies. For more information, visit http://www.badgeville.com

Brierley+Partners is a pioneer in customer Relationship Management® – advancing loyalty and CRM for more than 25 years. We have designed and implemented some of the world’s most successful loyalty and CRM programs for major clients: Express, GameStop, Hertz, Hilton, JCPenney, Sony, UPS and MoneyGram to name a few. We offer a complete suite of loyalty services: Program design, loyalty/CRM technology, marketing strategy, research, analytics, creative, account management, print production and fulfillment. Our industry-leading Brierley LoyaltyWare™ technology platform is uniquely robust, flexible and quick-to-market. In every area, our focus is on a single mission: Making our clients’ customer relationships dramatically more profitable.

Brierley+Partners has extensive retail industry experience providing over 100 “client years” of counsel for nearly 100 leading brands. Brierley has been recognized as a Gartner approved Marketing Services Provider, in addition to a Leader in the Forrester Wave Evaluation of Loyalty Program Service Providers.

Chadwick Martin Bailey combines business expertise, research acumen and a problem solving mentality to provide market research and consulting services that help the most successful companies and best known brands in the world build and strengthen their customer relationships, positions, identify opportunities, overcome challenges.

Our dedicated practice areas specializing in retail, travel, financial services, healthcare, ecommerce, insurance and technology verticals help our clients solve their biggest business challenges and increase their overall success, in four primary areas:

• Customer Experience and Loyalty: Helping companies develop programs and deliver experiences that drive increased satisfaction, loyalty, spending, and word of mouth
• Brand and Communications: Helping companies develop, track, communicate, and deliver unique value through online and offline communications and experiences
• Segmentation and Market Development: Helping companies understand customer needs and identify which areas present the biggest (or smallest) opportunity for growth
• Product and Service Development: Helping companies develop products and services that more effectively and profitably meet customer needs www.cmbinfo.com

The Gold Mobile Enterprise CRM Platform enables businesses to quickly tailor and deploy mobile programs that deepen business relationships and drive revenue. Gold Mobile supports all mobile communication forms with the ability to detect devices and deliver an optimal experience on all mobile devices. Engage your customers today with SMS, WAP (mobile web), 2D and QR codes, downloadable applications, images, voice/IVR, NFC and email. www.gold-mobile.com

Kobie Marketing is the loyalty experience company, offering  a full suite of services— strategy, technology, and program management — to global  clients for over 20 years. We’ve delivered innovative, cutting-edge strategic loyalty programs to many of the world’s most successful brands: AMC Entertainment, Bank of America, BJ’s Restaurant and Brewhouse, Hawaiian Airlines, Royal Bank of Canada, Royal Caribbean Cruise Lines, Verizon Communications. www.Kobie.com

LOC Enterprises, LLC, based in Cincinnati Ohio, with offices in Atlanta, GA and Wichita, KS, is the parent company of the LOC Card solution, providing the most effective, cost efficient, privacy protected, independent channel to connect consumers and merchants and their rewards and loyalty programs.  The LOC card allows consumers to use a single, “universal” card to enroll and track reward/loyalty points in multiple merchant programs.  A simple swipe of the LOC card enrolls a new customer into any program, eliminating all the hassles of enrolling into individual reward programs for the customer.   Quick, easy and simple, the LOC card is the merchant’s answer to the consumer’s demands for a simple universal loyalty card making customer enrollment a swipe.  The merchant maintains their own “currency” with-in their loyalty system.  Make it easy and safe for the customer to enroll in loyalty programs and they will.  The LOC Card offers a host of additional benefits to both the merchant and consumer. 
For more information, visit www.LOCcard.com.

Merkle is the nation’s largest privately-held agency. And as an agency dedicated to customer relationship marketing (CRM), Fortune 1000 companies, such as  Walmart, TGIFriday’s, Dell, Clorox, GEICO, GMAC Insurance, PNC Bank, American Express, DirecTV and Universal; and leading nonprofit organizations, such as American Cancer Society, Susan G Komen and the Arthritis Foundation, partner with us to maximize the value of their customer portfolios. We do this through strategically-led, data-driven customer targeting, measurement and insights that drive increases in customer acquisition, engagement and value. Our CRM strategists, vertical industry experts and marketing services specialists develop and implement programs that promote customer engagement across digital and offline media and channels.

With the marketing landscape evolving at rapid speed, organizations are able to capture exponentially more information about their customers. Merkle transforms this data into marketing insight to create fully integrated, measurable and profitable customer-centric marketing programs and campaigns. Through customer optimization, marketers have the greatest opportunity to improve revenue growth, market share, and customer profitability.

From skilled consulting to best-in-class database marketing expertise. From award-winning creative and communications services to innovative digital marketing capabilities. By bringing these core competencies together in support of our clients’ CRM strategies, Merkle helps clients place the customer at the center of every aspect of their business. www.merkleinc.com

Pitney Bowes Software is a wholly owned subsidiary of Pitney Bowes Inc. and is the software division that provides the technology and services that enable organizations to have lifetime relationships with their customers.

Our proven solutions enable organizations to engage with each of their customers as individuals and to connect every customer communication -outbound, inbound, marketing, sales or service -into an on­going dialogue where customer insight and understanding forms the basis for each and every interaction.

We help organizations enhance the lifetime value of their customer relationships through a suite of innovative and compelling capabilities that integrate data management, location intelligence, sophisticated predictive analytics, rules based decision making and cross-channel customer interaction management.

Together with PBS, organizations can achieve more valuable & long standing customer relationships built on trust, relevancy and outstanding customer experiences as well as delivering significant operational efficiencies for enhanced profitability and shareholder value. www.pb.com/software

SoundBite Communications is a leading global provider of cloud-based, multi-channel proactive customer communications solutions designed to transform the way organizations communicate throughout the customer lifecycle to build trusted, lifelong and profitable relationships.  Clients can leverage SoundBite’s proactive customer communications offering and expertise in designing, executing and optimizing Mobile Marketing strategies to engage in relevant customer interactions that deliver long-term business value. www.soundbite.com

TIBCO Loyalty Lab helps develop profitable and long-lasting customer relationships for some of the world’s largest brands. Our on-demand loyalty platform supports end-to-end loyalty programs that can influence behavior across all channels – mobile, social, online and in-store. TIBCO Loyalty Lab’s deep loyalty knowledge base and technology solutions enable organizations to cultivate a deeper and sustained brand relationship with millions of their customers the day their programs go live. www.loyaltylab.com

Verint® Enterprise Intelligence Solutions™ help organizations capture and analyze customer interactions, sentiments, and trends across multiple channels, improve performance, and optimize the customer experience. The solution portfolio includes the Impact 360® Workforce Optimization™ suite and Voice of the Customer software for increasing customer satisfaction, enhancing products and services, and driving revenue. Visit www.verint.com.com for more information.

Vovici™, a Verint® Systems (NASDAQ: VRNT) company is the leading provider of voice of the customer and enterprise feedback solutions. Powerful, scalable and easy to use, Vovici’s solutions help companies engage customers, employees and partners to increase loyalty, facilitate innovation, and influence critical business decisions.  More than a thousand organizations worldwide, including more than half of the Fortune 500, rely on Vovici to turn information into action. 
Visit www.vovici.com for more information.